Management approaches and sustainability program

Examples

Climate protection measures, improvement of air quality

Management Approach

• The operation of the airport causes various emissions. Sources of emissions include not only flight operations (such as aircraft engines) but also ground handling equipment for aircraft, the generation of electricity, heating and cooling, the airport’s own vehicle pool, the operation of airport infrastructure, as well as public and non-public ground transportation.
• Through ambitious CO₂ management, we aim to reduce these emissions as much as possible. That is why we are working with measures as part of our Net Zero Strategy to achieve a CO₂-free future (net zero). The goal is for the operation of Munich Airport to no longer leave any CO₂ in the atmosphere by 2035 at the latest. This means that we will reduce the emissions within our control – referred to in technical terms as Scope 1 and Scope 2 – by at least 90 percent. The remaining maximum of ten percent will be actively and permanently removed from the atmosphere with suitable projects. In order to achieve net zero emissions, we will implement measures in four areas: energy supply, airport facilities, buildings, and the vehicle pool. The foundation of all climate protection measures is the reliable and internationally comparable recording of all CO₂ emissions. Based on this data, a CO₂ footprint is prepared in accordance with the internationally recognized «Greenhouse Gas Protocol.» This footprint provides a detailed breakdown of the airport’s greenhouse gas emissions.
  Nitrogen oxides and particulate matter are key factors in assessing air quality at the airport and in its environs. These substances are emitted by both ground and air traffic. Three different methods are used to determine their presence. In addition to measuring air quality through immissions monitoring with measuring devices in accordance with the requirements of the 39th Federal Immission Control Ordinance (39. BImSchV), plants (biomonitoring) and a food product produced freely in the environment by insects (honey monitoring) are also examined. This three-pronged approach to investigation is intended to capture the broadest possible range of substances and to identify potential influences.
  In addition, FMG works together with partners on projects aimed at reducing greenhouse gas emissions and improving air quality. Through a bundle of measures and projects, we aim to support the companies based at the airport – particularly the airlines – in reducing their own CO₂ emissions. We are especially committed to advancing the reduction of these so-called Scope 3 emissions through joint research and development projects. Among other initiatives, we are a founding member of aireg. This organization is dedicated to the provision and use of aviation fuels derived from renewable energy sources.
• We participate annually in the CDP ranking (Carbon Disclosure Project), where our climate strategy, climate data, and the quality and effectiveness of our greenhouse gas reduction measures are assessed. In addition, we participate in the certification system of ACI (Airports Council International) to obtain the ACA (Airport Carbon Accreditation) quality seal. We are also a participant in the «Environmental and Climate Pact of Bavaria» (an agreement between the Bavarian State Government and Bavarian industry, initiated by FMG) and a cooperation partner of the Munich Climate Pact, an initiative of the City of Munich and major Munich-based companies aimed at contributing to the city’s climate neutrality by 2035. 

Relation to Strategy 2030+

Green mobility hub

Sustainable Development Goals

7, 13, 17

Key figures

Energy consumption and emissions 
Greenhouse gas emissions 
Pollutant concentrations 
Air pollutants

Munich Airport also measures the performance of its managers using non-financial key performance indicators. The «CO₂ Savings» key performance indicator measures the reduction in emissions achieved through the targeted implementation of CO₂ reduction measures. These measures are described in the Group Management Report, and their development is presented transparently.

Key performance indicators 
Target achievement 
Outlook report

Links

Commitment to climate protection 
Climate protection
Air quality 
Net Zero
Air quality

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Efficient water and energy consumption, circular economy

Management Approach

• The energy consumption of an international airport can be compared to that of a small town. This makes it all the more important to use natural resources sparingly and responsibly. Most waste and recyclables are generated by affiliated companies, businesses based at the airport, and airlines.
• Flughafen München GmbH is authorized to manage waste on its premises independently in accordance with the Circular Economy Act. Absolute priority is given to preventing waste and returning recyclable materials to the material cycle. Our extremely dynamic energy, water, and waste policy and the associated rapid development of these markets call for a high degree of agility and flexibility. For this reason, our employees are constantly planning, implementing, and operating state-of-the-art, innovative technology. Most of the energy on the airport campus is used in the buildings. Energy-efficient optimization is therefore given high priority. The internal Energy Management team provides advisory and planning support for new construction projects, renovations, and the provision of renewable energy. It also assists the Group divisions in implementing measures to avoid energy consumption and to improve energy efficiency. The principles of «reduce and recycle» are adhered to by Munich Airport’s recycling management system. Munich Airport’s water management efforts aim to influence the natural water balance as little as possible and to minimize any adverse effects caused by water management, drainage, and drinking and firefighting water supplies.
• We have implemented an environmentally effective management system that is certified according to DIN ISO 14001:2015 and the European EMAS Regulation 1221/2009. A decreasing consumption of drinking water and high recycling rates for waste and de-icers exemplify Munich Airport’s commitment.

Relation to Strategy 2030+

Green mobility hub

Sustainable Development Goals

6, 7, 12, 13, 15

Key figures

Drinking water
Process water
Wastewater
Waste
De-icers
Energy intensity coefficient

Links

Resources
Water and water protection brochure
Scope 1 and Scope 2

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Example

Promotion and preservation of the diversity of animal and plant species on the airport premises

Management Approach

• The sealing of surfaces, expansion, and operation of the airport inevitably lead to impacts on the natural environment surrounding the airport premises.
• In order to mitigate negative effects on flora and fauna as much as possible, Munich Airport has always exceeded the legally required ecological compensating measures. The goal is to enhance the existing areas and to preserve and increase biodiversity there. Plant and animal species native to the original peatlands are to regain an appropriate habitat. 
  Approximately two-thirds of the nearly 1,600-hectare airport grounds consists of green areas. Especially within the security fence, targeted maintenance of the green areas between the runways and their infrastructure facilities has led to the development of species-rich vegetation and ecologically valuable habitats, particularly for rare meadow breeders.
  In the peripheral zone (green belt), meaning in the immediate vicinity of the airport premises, the landscape was structured by grassland, bodies of water, and planting on an area of around 250 hectares. In this way, it was also possible to create protection against erosion and noise for the surrounding area, and the peripheral zone also acts as a «buffer» to integrate the airport into the landscape. In addition, we have created over 520 hectares of compensation areas. This biotope network system consists of corridors with extensively used nutrient-poor grassland, tall herbaceous vegetation, wetland habitats, amphibian spawning waters, forest parcels, and shrub strips. The responsible nature conservation authorities have confirmed that these areas were created and maintained in compliance with all requirements. With their structurally and species-rich vegetation, these areas contribute significantly to biodiversity in the region. In view of future climatic developments, pilot plantings of various tree species were carried out on the airport premises in 2024.
• Several departments at FMG are responsible for the planning and implementation, long-term maintenance, and monitoring of the development of these areas. Animal and plant populations are systematically monitored to assess the success of the measures. The 666-hectare airport meadows around the two runways are located in the European bird sanctuary «Nördliches Erdinger Moos» and offer an optimal habitat for numerous rare bird species. Munich Airport was again a participant in the Environmental and Climate Pact of Bavaria – an agreement between the Bavarian State Government and Bavarian industry – from 2021 to March 2024. Under the «Blooming Pact of Bavaria,» an initiative of the Bavarian Ministry of the Environment to combat the decline in insect populations and biodiversity, Munich Airport was able to extend its designation as a «Blooming Company» for another three years in 2022.

Relation to Strategy 2030+

Green mobility hub

Sustainable Development Goal

15

Key figures

Ecological areas outside the airport fence

Links

Biodiversity 
Low bird strike rate: special biotope management
Nature conservation
Bird protection
Birdlife
Blühpakt Bayern
Bavarian Environmental Pact

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Improving accessibility by rail and road, sustainable construction

Management Approach

• Munich Airport has developed successfully since it opened at its current location in 1992. The impacts of airport operations are diverse in ecological, social, and economic terms. On the one hand, the airport is considered an important driver of employment in Bavaria; on the other hand, connectivity to air traffic is one of the most important location factors for internationally operating companies.
• Munich Airport is one of the largest intermodal transportation hubs in Europe. For this reason, it relies on well-functioning landside access. Together with our partners, we are working to improve rail access from all regions of Bavaria and neighboring countries. As part of the Corporate Strategy 2030+, targets have been defined for improving rail access, further developing Munich Airport as a real estate location, and expanding charging infrastructure as part of the electromobility strategy. In the course of expanding the charging infrastructure for electric vehicles, we have already installed over 600 charging points for our own pool vehicles, as well as for airlines, public authorities, the rental car and car-sharing sectors, air passengers, and in part for ground handling equipment. The existing charging infrastructure is to be expanded by several thousand additional charging points by 2030. Our subsidiary AeroGround, responsible for passenger and crew transport, is converting its bus fleet from fossil fuel engines to electric drives. Investments of up to €60 million are planned for the purchase of electrically operated passenger buses and the necessary charging infrastructure.
  New buildings are being constructed around the development areas of the innovation site LabCampus («Airsite West»). The first buildings are operated with geothermal energy from near-surface groundwater for building climate control and feature green roofs and photovoltaic systems on the rooftops. Lab 48 received the «KlimaKulturKompetenz» certificate for energy efficiency and accessibility. High standards for climate protection have been set for the expansion of the airport and airport buildings. Through a balanced approach of demand-driven expansion, maintenance, and optimization, we aim to keep environmental impacts as low as possible. Negative effects, such as those on nature and the airport region, are mitigated as far as possible through compensation and noise protection measures. In doing so, we go beyond legal requirements and industry standards. For new buildings, incorporating life cycle cost analyses into the profitability assessment is an important step toward sustainable development. As a member of the German Sustainable Building Council (DGNB), FMG is also actively involved in the further development of certification systems.  
• An overview of all planned and already initiated construction projects can be found on the airport’s website.

Relation to Strategy 2030+

Green mobility hub
Economic premium hub

Sustainable Development Goals

9, 17

Links

Numerous construction projects 
Real Estate business unit
Expansion of infrastructure
Electromobility: proportion grows to 41 percent

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Prevention of accidents at work, maintaining employability, as well as sports and health programs

Management Approach

• Occupational health and safety are of great importance at Munich Airport. Airports are complex work environments with many potential hazards – for example, due to the handling of aircraft ground handling equipment and working under varying weather conditions. Proactive and preventive occupational health and safety takes all necessary measures to prevent accidents at work, injuries, and occupational illnesses. The physical and mental health and well-being of our employees are our highest priority. In addition, as an employer, we have a duty to prevent hazards and accident risks in the workplace and to create healthy working conditions.
• Our commitment to consistent occupational health and safety is firmly anchored in our leadership and corporate culture. Together with the employer and the Works Council, the responsible Health Management, Occupational Health & Safety and Occupational Medicine departments undertake all necessary measures to prevent accidents at work, injuries, and work-related illnesses. Regular occupational health and safety training and seminars are held for employees and managers. In addition, employees receive annual instruction on workplace hazards. On top of that, we offer a web-based training course on the basics of Occupational Health & Safety. Our employees have access to a wide range of preventive health programs in the areas of physical activity, nutrition, ergonomics, and mental health, as well as an in-house fitness center. In addition to online lectures on various health topics, activity days and regular sports courses are also offered. Employees can find information on current health topics on the intranet.
• In the Annual Report «Shared Task, Shared Responsibility», Occupational Health & Safety, Occupational Medicine, and Health Management provide a comprehensive insight and overview of all topics. Compliance with occupational health and safety regulations is ensured through works agreements.

Relation to Strategy 2030+

Modern company 

Sustainable Development Goals

3, 8

Key figures

Occupational Health and Safety 
Incident frequency 
Sick leave rate  
Occupational illnesses 
Employees with disabilities

Munich Airport also measures the performance of its managers using non-financial key performance indicators. The Lost Time Incident Frequency Rate (LTIF) relates the number of workplace accidents to the total hours worked. The LTIF is presented in the Group Management Report, and its development is disclosed transparently.

Key Performance Indicators 
Target achievement 
Outlook report

Links

Occupational health and safety: an important part of the company culture
Annual Report from Occupational Safety, Occupational Medicine, and Health Management

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Variety of training and development opportunities, diversity, competitive working conditions

Management Approach

• Around 9,059 employees¹⁾ from over 100 countries work across 30 different functional areas at the airport. After Deutsche Lufthansa AG, we are the second-largest employer on the airport campus. This has a positive impact on the region: the Freising employment agency district – which also includes the districts of Erding, Dachau, and Ebersberg – continues to have one of the lowest unemployment rates in Germany, at approximately 3.3 percent. Due to the continuously increasing volume of air traffic, the airport’s demand for personnel will remain high in the coming years. Positioning the airport as an attractive employer and attracting young talent and skilled professionals will remain a key strategic objective in an increasingly competitive labor market.
• Munich Airport enjoys a strong employer image in public perception and offers long-term prospects in an attractive working environment. In the vast majority of companies within the corporate group, employees benefit from collectively negotiated salary adjustments. Numerous programs – including those for personal development, health promotion, and work-life balance – help differentiate Munich Airport from other employers. We benefit from the diversity of our employees and respect their different interests and needs. We promote equal participation of all genders in leadership positions. For example, our co-leadership program supports managers who share a leadership role. Since 2024, female managers once again have the opportunity to participate in the cross-mentoring program. Through the «Mento Pro» program, we aim to ensure that employees have easy access to information and training opportunities – regardless of their educational background. The «Work and Family Compatibility» guide provides an overview of the company’s policies and available programs. In addition, various employee representative bodies ensure that all voices within the workforce are heard and that corporate development is advanced in a participatory manner. Ongoing development opportunities for employees are firmly embedded in our corporate culture through the AirportAcademy, which has been a training partner for 30 years.  
• The annual HR and Social Report provides internal transparency on developments. Employee satisfaction is also measured regularly through employee surveys.

Relation to Strategy 2030+

Modern company 

Sustainable Development Goals

4, 5, 8

Key figures

Employees 
Number of employees covered by collective bargaining agreements
Age Structure 
Managers
Parental leave
Fluctuation
Training hours
Nationalities
Employees’ place of residence

Links

Employer
Personnel Strategy
Munich Airport as an employer

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program 

Examples

Noise protection for residents, low-noise flight procedures

Management Approach

• Aircraft noise cannot be completely avoided at an international hub airport like Munich Airport. We use every available option to keep it as low as possible.
• Reducing aircraft noise and providing comprehensive protection for local residents is a central concern for Munich Airport in its partnership with neighboring communities. As part of an extensive noise protection program, around 21,000 soundproof windows and approximately 20,000 ventilators have been installed in buildings surrounding the airport. Since 1992, the airport has invested a total of €62 million in noise protection measures. Together with airlines and air traffic control, we have been active in all areas of noise protection for many years. Our goal is to keep noise emissions at and around Munich Airport as low as possible. In doing so, we strive – within the framework of the legal regulations (Aircraft Noise Act and Federal Immission Control Act – FluLärmG) – to achieve a balanced compromise between the interests of residents and environmental protection, as well as the demands of the economy and people’s mobility needs. 
  In the Aircraft Noise Commission, relevant stakeholders (including municipalities and public authorities) meet regularly to advise supervisory and regulatory bodies on measures for protecting against aircraft noise and air pollution from aircraft. Thanks to technical innovations, major progress has been made in noise reduction in air traffic in recent decades. For Munich Airport, the government of Upper Bavaria – with participation from the public and affected municipalities – has developed a noise action plan. This plan outlines both implemented and planned measures for reducing aircraft noise in the surrounding area. Through noise-based landing charges, Munich Airport influences the types of aircraft used, ensuring that airlines operating low-noise aircraft benefit from a tiered, wide-ranging fee structure.
• Stationary and mobile measurements permanently monitor aircraft noise in the region. The website «Fluglärmüberwachung-Online», or the Online Monitoring of Aircraft Noise, shows the current measured values and relevant traffic data in real time.

Relation to Strategy 2030+

Green mobility hub

Sustainable Development Goal

3

Key figures

Measured noise
Distribution of operating directions
Noise complaints

Links

Current noise control values 
Noise protection

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Collaboration with municipalities and societal stakeholders, and regional contracting

Management Approach

• Munich Airport and the companies located on its campus generate several billion euros in added value each year. In addition, the airport enhances the region’s attractiveness as a business location. This benefits not only the surrounding area but the entire Free State of Bavaria. Positive effects include increased productivity, investment, and high levels of employment and innovation – though there are also negative impacts, such as high rental prices due to ongoing population growth.  
• Munich Airport maintains numerous supply and service relationships with companies in the region. Around 3,500 suppliers work with the Munich Airport Group. The airport is supplied primarily by regional business partners – which shortens transport routes and helps avoid CO₂ emissions. A key link between the airport and the region is the Corporate Communications and Public Affairs division, which maintains close contact with municipalities, local residents, and representatives from politics, business, and public administration. The establishment of a regional office laid the foundation for continuous dialogue between the airport and the neighboring cities and municipalities. It is important to us to be a responsible neighbor and a reliable partner to the region. We support approximately 700 projects in the areas of sports, education, culture, social issues, the environment, and media. Our commitment is structured into two types of support: sponsorships and donations (including in-kind contributions).
• In surveys, such as the acceptance study «The airport from the perspective of its neighbors» citizens rate the airport and the living situation in the region. Regular employment surveys provide details of the current structural data for Munich Airport.

Relation to Strategy 2030+

Modern company

Sustainable Development Goals

12, 17

Key figures

Determination of value creation
Distribution of value creation
Donations and sponsoring
Population development in the neighboring municipalities

Links

Community engagement
Suppliers: a focus on the region
Value creation for the airport & region
Acceptance study (The Airport from the Perspective of its Neighbors 2023)
Communities Council

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Safeguarding all corporate interests, corporate governance, risk and opportunity management, economic activity, and responsible use of financial resources

Management Approach

• The frequency of crisis events highlights the importance of resilient corporate leadership for the future viability and sustainable development of companies. Resilient companies are able to identify risks and opportunities at an early stage and adapt to negative external influences. Transparency and dialogue with all societal stakeholders play an important role for Munich Airport in this context. Active engagement with our stakeholders, sound economic conduct, and the responsible use of financial resources form the foundation for the continued success of our business model.
• We maintain an ongoing dialogue with our stakeholders – internally and at the local, regional, national, and international levels. Experts represent the company in the working groups of important industry and trade associations. This enables us to leverage synergies and find solutions to challenges arising, for example, from political and economic developments. Compliance with national and international laws, government regulations, official requirements, and internal company rules is an integral part of our self-image. The basis for this is the Group-wide Compliance Policy. To raise awareness of compliance and sensitivity to data protection violations, annual training is mandatory for all employees.
  An annual compliance risk analysis supplements the economic risk management system. The «Code of Conduct» plays a special role as a set of guidelines for our actions. It is based on Munich Airport’s corporate culture and defines the guidelines and principles for lawful and values-based conduct.
• Reports on incidents, approaches to remedy violations, risk minimization measures, and the level of compliance achieved are submitted regularly to the Executive Board and, in standardized form, to the Supervisory Board. In addition, the BKMS® whistle-blower system is available to all employees, business partners, and other third parties who wish to report compliance violations. Compliance with policies is monitored and ensured by the responsible managers and the internal audit department. In its annual integrated report, Munich Airport provides a holistic and transparent account of its business activities, highlighting all economic, environmental, and social aspects of airport operations. Furthermore, Munich Airport encourages all employees to actively contribute to the development of the company. Employee surveys, a strong works council, a youth and trainee representation, and a council for employees with disabilities ensure that the diverse perspectives and needs of colleagues are respected within the company.

Relation to Strategy 2030+

Economic premium hub
Green mobility hub
Valuable growth
Modern company

Sustainable Development Goals

8, 9, 12, 17

Key figures

The relevant key figures are published annually in the integrated report.

Key figures

Munich Airport measures the performance of its managers using financial and non-financial indicators. One key performance indicator is the Group result before taxes (EBT), which serves as the baseline for determining earnings performance. The EBT is presented in the Group Management Report, and its development is disclosed transparently.

Key performance indicators 
Target achievement
Outlook report

Links

Governance: responsible management
Materiality: Analysis of stakeholder expectations
Outlook, opportunities and risks report
Compliance management system
Stakeholder dialogue
Sustainable corporate leadership

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Further development of offerings, ensuring efficiency at the Munich Airport site

Management Approach

• The quality of our services is crucial to the satisfaction of our customers. At the same time, growing social pressure and tougher competitive conditions can be felt in the industry. Munich Airport must act consistently while taking into account key stakeholders and market dynamics in order to be successful in the long term.
• To this end, FMG applies a continuous improvement process that incorporates comprehensive market analyses and benchmarking with other airports. The quality management system established at Munich Airport, based on the international standard DIN EN ISO 9001:2015, provides a structure for evaluating and improving processes. The continued development of the quality strategy also ensures the satisfaction of customer needs and thus long-term economic development. The exchange with business partners at the national and international level, among other factors, also ensures future-oriented development. 
  To meet the standards of a five-star airport, Munich Airport once again implemented measures in 2024 to enhance the passenger experience. For example, additional self-service bag drop units were installed in Terminal 1. The renovation of the security checkpoints in Terminal 2 to accommodate new CT scanners was further advanced, and new SmartGates were installed to optimize central passenger flow through security in T2.
• Passenger surveys developed in-house by FMG provide detailed monthly satisfaction indices. These offer insights into the perception of service and quality, passenger well-being, and the long-term effects of perceived quality. The PEI (Passenger Experience Index) is one of the non-financial targets established in the airport’s performance system. It serves as a key performance indicator for identifying areas of action aimed at sustainably improving the passenger experience. Key control and monitoring instruments include quality certification audits, such as those conducted by ACI (Airport Council International), and participation in the Airport Service Quality (ASQ) survey. In addition, we regularly take part in the global passenger survey conducted by the aviation research institute Skytrax.

Relation to Strategy 2030+

Economic premium hub
Modern company

Sustainable Development Goals

9, 17

Key figures

Dialogue management

Munich Airport also measures the performance of its managers using non-financial key performance indicators. One key performance indicator is the PEI (Passenger Experience Index), which serves as a measurement model for customer satisfaction. The PEI is presented in the Group Management Report, and its development is disclosed transparently.

Key performance indicators 
Target achievement 
Outlook report

Links

5-star global involvement
Our business units: a sustainable contribution to success
Accessible traveling
Awards and honors

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Example

Strengthening Munich Airport’s role as an international hub airport

Management Approach

• Munich Airport ensures the smooth operation of air traffic, thereby making a fundamental contribution to maintaining the competitiveness of Bavaria as an economic region. It provides a significant locational advantage for both businesses and the tourism sector. However, operating an airport is not without its impacts on people and the environment. Noise and pollutant emissions remain the biggest challenges.
• In the Corporate Strategy 2030+, we have anchored the objectives «Airport as a Green Mobility Hub» and «Development into a Premium Economic Hub.»
  The implementation of the Net Zero Strategy and the development of intermodal mobility concepts contribute to the strategic goal of becoming a green mobility hub. Emission-based landing charges also help mitigate negative impacts at the airport site. The focus of Munich Airport’s development into a premium hub is to enhance its role as a hub airport, strengthen its competitive position in Europe, secure its system partnership with Deutsche Lufthansa AG, and expand point-to-point traffic. In our operational business, we aim to deliver premium quality and differentiate ourselves from the competition through excellent processes. In addition, the holistic development of the airport’s air freight segment is intended to strengthen our competitive position. Our goal is to meet the growing demand for high-quality air travel. 
  With the expansion of Terminal 1 and the addition of a new pier, new aircraft stands are being created – providing capacity for 6 wide-body aircraft or 12 smaller aircraft. 
  Over the years, Munich Airport has developed into a major air traffic hub in cooperation with Deutsche Lufthansa. Jointly supported expansion measures and the ongoing stationing of Lufthansa’s A350 long-haul fleet in Munich form the foundation of a sustainable partnership that stands for long-term growth.
• The continued strong demand for air travel is reflected in Munich Airport’s traffic figures. Intercontinental traffic in particular has seen significant growth. Our Statistical Annual Report presents the traffic results in a clear and transparent format.

Relation to Strategy 2030+

Economic premium hub
Green mobility hub

Sustainable Development Goals

9, 13, 17

Key figures

Traffic figures for aviation
Passenger figures
Aircraft movements
Air traffic indicators

Links

Aviation business unit
Terminal 1: new pier nearing completion

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Fire protection, personnel and goods screening, securing the airport campus

Management Approach

• Due to its nature, air traffic is subject to an ongoing abstract threat from external dangers such as terrorist attacks or politically motivated disruptions. In addition to these external threats, operational risks also pose a danger to flight safety. Both external and operational threats can have serious impacts on air traffic and therefore affect both passengers and employees. For this reason, protecting them is of utmost importance.
• In terms of defense against external threats (security), Munich Airport fulfills its self-protection obligations as the airport operator under § 8 of the German Aviation Security Act (LuftSiG) and implements technical, organizational, and personnel-related measures to ensure the highest possible level of safety for its passengers and employees. These include, above all, personnel and goods screening, CCTV, aviation security training in accordance with national and EU-specific regulations, and access management. In addition, security systems and solutions are continuously being developed further. In close coordination with security authorities, current situations and safety-related developments are regularly assessed, and necessary measures are implemented as needed. 
  As part of efforts to address operational risks (safety), the Airport Rescue and Firefighting department is responsible for fire protection and technical assistance in both aircraft and building fire safety on the Munich Airport campus. From the two fire stations, emergency teams can reach all areas relevant to flight operations within 180 seconds, thus meeting the legally required response times for aircraft fire safety. We prevent bird strikes through a specialized biotope management program, which allows us to maintain a very low bird strike rate. The operating license for Munich Airport is directly linked to certification by EASA (European Aviation Safety Agency). Under this certification, the airport must demonstrate constant compliance with relevant requirements to the responsible supervisory authority, the South Bavarian Aviation Office at the District Government of Upper Bavaria.
• Munich Airport operates a Safety Management System (SMS). Through the system, the airport continuously monitors ongoing flight and handling operations with an eye to risks and trends in order to identify targeted actions early on. Regular advanced training reflects the fact that personnel requirements are constantly evolving and that an increasingly high level of expertise and technical competence is expected. In addition, all employees with an airport ID are required to complete basic SMS training every two years.

Relation to Strategy 2030+

Economic premium hub

Sustainable Development Goals

9, 11

Key figures

Fire department deployment figures

Links

Safety: high priority at the airport
Safety/Security
Access Management

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Professionalization of internal processes, digital offerings, protection of privacy and data security

Management Approach

• Ongoing digitalization – and especially the use of artificial intelligence – is fundamentally transforming many aspects of working and professional life. New technological capabilities are also reshaping Munich Airport’s business model. While innovations and the development of new products and services are being actively advanced, they also pose significant challenges in the areas of data protection and data security. These changes demand new skills and knowledge from employees.
• Munich Airport aims to be a leader in digital innovation among European airports. In a cross-functional platform designed to promote dialogue and transparency on digital and innovation initiatives, experts collaborate across five key focus areas: Data & Analytics, Aviation, Commercial & Marketing, Workplace, and Smart City. To reflect the strategic importance of this work, the «Digital Management Support Unit» (Stabstelle Digital) was established. This enables Munich Airport to actively shape its digital transformation together with employees and business customers.
  By defining roles, responsibilities, and core rules – along with mandatory implementation and conduct guidelines in the FMG Group’s Data Protection Policy – a framework has been established to ensure the protection of data subjects during the processing of personal data.
• A program of measures was launched as part of the digital strategy. The achievement of the targets and measures set out therein is reviewed annually.

Relation to Strategy 2030+

Modern company

Sustainable Development Goals

8, 9

Key figures

Munich Airport also measures the performance of its managers using non-financial key performance indicators. One key performance indicator is the PEI (Passenger Experience Index), which serves as a measurement model for customer satisfaction. Satisfaction with digital services is part of the Passenger Experience Index survey. The PEI is presented in the Group Management Report, and its development is disclosed transparently.

Key performance indicators
Target achievement
Outlook report

Links

Digitalization: passenger focus, artificial intelligence, and automation
Digital transformation and innovation
Data protection
Cyber security

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program

Examples

Human and children’s rights, fair pay, working conditions, environmental protection

Management Approach

• Munich Airport’s range of goods is extremely diverse. The product groups cover a broad spectrum – from office supplies and vehicles to buildings and road construction. Numerous supply and service relationships exist between Munich Airport and regional companies, resulting in short transport routes and the avoidance of unnecessary CO₂ emissions. These companies range from skilled trades businesses to producers of agricultural goods.
• As a sector contracting entity in the field of «ports and airports,» the Munich Airport Group is generally subject to cartel procurement law. Public contracts are tendered across Europe in accordance with the binding requirements of procurement law. The Group normally puts contracts that are not subject to public procurement legislation to tender based on a formal, company-specific process. We expect all our suppliers to uphold human rights, internationally recognized labor standards, and environmental obligations throughout the entire supply chain. In order to meet these expectations, the Group provides appropriate training materials to its direct suppliers. 
  The key principles and rules are summarized in the Munich Airport Group’s Code of Conduct. In our Policy Statement on Respect for Human Rights, we commit to the highest standards of sustainability, which include environmental and social responsibility as well as good corporate governance. All new tender and contract documents require bidders or contractual partners to comply with the Code of Conduct clause, which is included by default. For tenders with an elevated risk potential regarding human rights or environmental due diligence obligations, additional performance criteria are defined to help mitigate these risks.
• A range of processes and measures is in place to ensure compliance and to identify areas where corrective action may be needed. For example, an interdisciplinary risk board with clearly defined structures and responsibilities ensures that due diligence obligations are met and implemented Group-wide. Regular training sessions and risk analyses are conducted. In addition, an electronic whistle-blower system is available for reporting violations.

Relation to Strategy 2030+

Modern company

Sustainable Development Goals

5, 7, 8, 12, 13

Links

Procurement: diverse demand for goods and services 
Responsibility in the supply chain
Sustainable corporate leadership 
Code of Conduct
Policy Statement on Respect for Human Rights 
Whistle-blower system

Targets and Measures

The strategic sustainability program serves as a roadmap for sustainable development. In this program, targets are defined for each material topic and are further specified through individual measures. The program is brought up to date in annual target meetings with the respective departments and target achievement is assessed.

Sustainability program