Munich Airport

Integrated Report 2024

Materiality: Analysis of stakeholder expectations

Sustainable corporate management

Our sustainability strategy takes into account the material topics and includes the associated measures for their implementation as well as the defined targets in the strategic sustainability program. Topics are material if they influence the sustainable development of the airport’s economic, ecological, or social environment. FMG has defined key figures that make it possible to measure the achievement of strategic goals and the effectiveness of measures. In addition to EBT (consolidated earnings before taxes) and the customer satisfaction indicator PEI (Passenger Experience Index), CO₂ savings and the lost time injury frequency rate LTIF (Lost Time Incident Frequency) are also used as key performance indicators. 

Materiality process: the basis of our sustainability strategy

To evaluate the defined material topics, we conduct annual surveys with our stakeholders – including travelers, local residents, employees, and airport management. The results of the survey are incorporated into a Materiality Matrix. In fiscal year 2025 14 material topics form the core of the airport’s sustainability activities. Adjustments reflect a strategic reassessment and can be referenced in the Global Reporting Initiative (GRI) index.

1. Assessment

At the end of 2024 FMG provided its stakeholders with an anonymized online survey via internal and external communication channels. More than 830 participants evaluated the material topics and once again showed strong interest in issues relating to sustainable development. The results are reflected in the Materiality Matrix.

2. Implementation

For each material topic, Munich Airport has developed specific management approaches that align with the GRI Standards. These approaches, together with their related goals and measures, are published as part of integrated reporting.

3. Operationalization

The sustainability program serves as the Group-wide roadmap for sustainable corporate development. It defines concrete goals and actions that are highly relevant for the coming years. As part of annual coordination rounds, the strategic sustainability program is reviewed with the relevant departments, and progress toward target achievement is evaluated.

4. Further development

The planned EU Corporate Sustainability Reporting Directive (CSRD) will fundamentally change the approach to sustainability reporting. Once enacted, it will require companies to disclose data on environmental, social, and governance (ESG) matters.

As a result of the current process, both internal and external stakeholder groups have assessed the materiality of the topic of «Safety,» – now considered separately from «Air Traffic Development» – as very high. The topic of «Supply Chain Responsibility» was revised in terms of content and renamed «Sustainable Procurement.»

Key aspects of sustainable development are regularly discussed as part of an internal sustainability committee. Here, the Executive Board exchanges views with subject matter experts and senior leadership members and makes strategic decisions. Since 2024, a newly established sustainability committee has strengthened Group-wide exchange on sustainability topics. Colleagues from various departments meet several times a year to consult on current projects and developments.

Materiality matrix

Importance for external stakeholders

very high

Safety and security*

high

Greenhouse gas (CO₂) and air pollutant emissions

Customer orientation and service quality

Digitalization

Attractive employer

Occupational health and safety

Aviation development*

medium

Noise emissions and noise control

Sustainable procurement**

Biodiversity

Transparent and resilient corporate leadership

Sustainable use of resources

Sustainable infrastructure and construction projects

Involvement and value creation in the region

Importance for internal stakeholders

medium

high

very high

1

Safety and security*

Infrastructure

  • Airport infrastructure is developed and maintained under the premise of complying with applicable highest safety standards.

Know how

  • Application of highest safety standards and state-of-the-art technologies

Employee

  • Employees undergo regular, standardized training to raise awareness of security-relevant topics.
  • Employees personally benefit from high safety standards and security checks.

Social

  • The highest level of security builds trust.

Greenhouse gas (CO₂) and air pollutant emissions

Finance

  • Higher financial burden due to procurement and deployment of technologies that contribute to reducing controllable emissions

Environmental

  • The environment is impacted by operations; the climate protection strategy leads to significantly reduced environmental burden.

Social

  • Reduction of environmental impact benefits residents in the region.

Customer orientation and service quality

Finance

  • Customer orientation creates purchase incentives, increases customer loyalty, and thus has a positive impact on the company’s profitability.

Know how

  • The airport develops and implements standards for a premium stay experience.

Social

  • Customers benefit from an offering tailored to their needs.

Digitalization

Finance

  • Digital offerings are creating new business opportunities.

Know how

  • The digital transformation of the airport is expanding the company’s expertise.

Employee

  • Digitized processes optimize workflows

Attractive employer

Know how

  • The company offers contemporary workplace models and uses modern applications for processes. 

Emoployee

  • Employees are treated equally, regardless of age, gender, and origin, and receive equal opportunities and salaries.
  • Employees receive recognition for their performance, which motivates them and fosters loyalty to the company.

Social

  • Equal rights and the promotion of diversity in the workplace help to integrate people into society.
  • The company appears attractive externally to potential applicants.

Occupational health and safety

Finance

  • FMG invests in the occupational health and safety of its employees, which helps reduce the number of absentee days and associated costs.

Employee

  • Employees benefit from a comprehensive health program.

Aviation development*

Finance

  • Growth in air traffic at the location has a positive impact on business results.

Infrastructure

  • The airport infrastructure is expanded as needed.
  • Technological modernization (e.g., CT scanners) increases the capacity of existing infrastructure.

Employee

  • Preservation and expansion of jobs

Environmental

  • Increasing environmental burden due to growing air traffic

Social

  • Society benefits from connections to numerous destinations and the growing importance of the location

Noise emissions and noise control

Finance

  • Attraction of low-noise aircraft at the airport (for example, Airbus 350), noise-based landing fees

Environmental

  • Noise emissions impact the environment.

Social

  • Residents are exposed to noise emissions.

Sustainable procurement**

Finance

  • Potentially higher costs due to processes and measures that ensure compliance with standards

Environmental

  • Compliance with and monitoring of sustainability standards among business partners and suppliers promotes more environmentally friendly practices in the supply chain.

Social

  • Improvement of the international human rights situation by defining responsible management of supply chains

Biodiversity

Infrastructure

  • Wherever possible, high-quality compensation areas for flora and fauna are created during new construction and renovation of infrastructure.

Environmental

  • Ecological diversity adds value to the environment from a nature conservation perspective.

Social

  • Society benefits from a balance between the environment and nature.

Transparent and resilient corporate leadership

Finance

  • Positive outcomes stem from responsible corporate management

Employee

  • The Code of Conduct is a benchmark for the conduct of all employees. This provides peace of mind with regards to an individual’s behavior or actions. An electronic whistle-blower system is available.

Social

  • A corporate structure with clear responsibilities fulfills the public’s expectations of transparency and accountability.

Sustainable use of resources

Finance

  • Cost reduction through economical use of drinking water
  • Investments in the construction of process water wells

Environmental

  • Reduced environmental impact
  • Avoiding and recycling waste as a top priority

Sustainable infrastructure and construction projects

Finance

  • Costs for expansion
  • Income from rents and leases

Infrastructure

  • Goal: Better airport connection via rail
  • Further development of the Airport Campus creates attractiveness for company and retail location.

Environmental

  • Environmental impact exists but is reduced through sustainable construction

Social

  • Creating and maintaining sustainable infrastructure benefits the entire airport region and its residents.

Involvement and value creation in the region

Finance

  • Direct, indirect, and induced effects of airport operations
  • Increase in productivity and investments

Environmental

  • The company initiates and supports environmental protection projects in the airport region.

Social

  • High level of employment and innovation
  • Increase in cultural diversity, promotion of local sports

* individually assessed from 2024

** 2023 «Responsibility in the supply chain»